Terms
What you buy
TheGiftQuest wraps a gift you already have in a short browser quest. The standard wrapping fee is €5.99, including applicable VAT. It buys one activated private link, valid for 90 days from activation, with unlimited plays and access to the reveal during that period. This is a one-time purchase, with no automatic renewal. Any applicable discount and the final total appear before you pay. If checkout offers another currency, it shows the converted total; your payment provider may charge its own conversion fee.
You supply the gift details. We do not sell, hold, transfer, verify or fulfil the underlying gift, money, tickets or gift card. Every gift detail is attributed to the sender. The recipient can always open the gift without playing, from the first screen and from the pause menu. Game completion never determines access to the gift.
The supplier and the seller
TheGiftQuest is supplied by [to confirm: full registered legal name], a Latvian sole trader at [to confirm: postal address], [to confirm: registration/VAT details], contact [to confirm: verified support email]. You purchase through Lemon Squeezy, the merchant of record and authorised reseller, which handles checkout, receipts, payment, VAT and payment refunds under its buyer terms (opens in a new tab). These terms explain our quest service. Nothing here removes mandatory consumer rights or your rights against the seller.
Building, signing in and sharing
Building and previewing are free. Preview gift details are labelled examples. Buyers sign in by email code or magic link, or with Google, before paying. Recipients never need an account.
Check your details before checkout. We send the activated gift link, management link and expiry date to your verified buyer email. You share the gift link with your recipient yourself. Keep the management link private: it grants access to manage the gift. Anyone who receives the gift link may be able to see its contents, so share it carefully.
You can edit until the recipient presses Play or Open. After that, the details are locked. The expiry date appears at purchase and at the reveal. Unpaid drafts expire after seven days. Keep your own copy of gift details you need after expiry.
Device requirements and delivery
The quest needs an internet connection and a supported phone or desktop browser. [to confirm: tested browser versions and accessibility/compatibility limitations] Support: [to confirm: support contact route]. If the game cannot run, the HTML gift-opening route stays available for a valid link. If payment succeeds but your link is missing, contact [to confirm: verified support email].
Refunds and consumer rights
While the gift is unopened, you may withdraw within 14 days of purchase without giving a reason. We refund the full amount paid, including VAT, and revoke the gift link. After the recipient first opens the quest, a refund is given only for a technical fault: the quest did not work. Our refund policy explains how to ask. Nothing here removes mandatory consumer rights.
Before payment, on our own page before the Lemon Squeezy checkout, you tick two separate, unticked boxes. They are not bundled with general terms:
"I agree that TheGiftQuest supplies my quest when the recipient first opens it, which can be before the 14-day withdrawal period ends."
"I understand that once the recipient has opened the quest, I lose my 14-day right of withdrawal."
Every refund or withdrawal request has a reason field. It is optional for withdrawal of an unopened gift within 14 days: no reason is required for that withdrawal to be valid, and we must honour it. The owner reviews and approves refunds in admin, where he can see whether the quest was opened. You can use the online Withdraw from contract function while your right exists; we send an acknowledgement email you can keep.
Your content and our materials
You keep any rights you have in the text you provide. You allow us to store it and show it privately to your chosen recipient, and to send a thank-you note to the buyer when requested, for operating the service. This permission does not authorise advertising with your gift text or training AI on it.
We give you and your intended recipient permission to use the quest during its validity and use its provided sharing features. Our code, branding, original human-created work and licensed materials have their respective rights holders. Some artwork is AI-generated and edited; we do not claim exclusive copyright in every generated pixel. This permission does not transfer ownership of our brand or third-party materials.
Safe use and complaints
Follow our acceptable-use policy. We may revoke abusive or unlawful links or restrict an account when justified, explaining our action where lawful and providing a way to request review. Removing an abusive link does not automatically remove consumer rights.
Contact [to confirm: verified support email] about problems or complaints. An AI assistant may help; you can ask for Elvijs. Complaint response: [to confirm: complaint response target]. Alternative dispute resolution: [to confirm: applicable ADR body and participation information]. Latvian consumers can seek assistance from PTAC (opens in a new tab). Mandatory protections in your country remain available. These supplier terms use Latvian law subject to those protections, without requiring consumers to give up their available courts.
Material changes do not retroactively reduce the paid validity or promised refund rights of existing purchases.